FAQ

Q: What type of Shungite do you sell?

We only sell Type 2, Petrovsky Shungite. It is polished, but it can also non-polished for a different style, preference. Type 2 is also the easiest to shape as it is fifty to eighty percent Carbon. YES, Shungite is mostly carbon-based.

Q: What are the veins on the Shungite?

The veins that run through Shungite are Pyrite streaks and is natural and each piece can have an individual pattern.

Q: What is the black dust or residue from?

As Shungite is a natural material that has a high amount of carbon content, some black residue may come off onto your hands when being handled. It can also occur if you wash your hands while wearing your bracelet, showering, swimming, even just sweating or your natural ones. It is NOTHING to be worried about!

Q: Can I return a product?

Absolutely. We do our best with customer service, throughout the full experience shopping with us. That is the bonus of supporting a medium-sized online shop.

Question 1

What is Shungite?

Answer

Shungite is a black, lustrous, non-crystalline mineral composed mainly of carbon. It is known for its unique healing properties, grounding and the ability to reduce the harmful effects of EMFS.

Question 2

Where does Shungite originate from?

Answer

Shungite is primarily found in the Republic of Karelia, Russia, specifically near the village of Shunga, from which it gets its name.

Question 3

What types of Shungite do you sell?

Answer

We offer both Elite (Type 1) and Regular Shungite (Type 2) in our collection.

Question 4

How can I differentiate between Elite and Regular Shungite?

Answer

Elite (Type 1) Shungite is the purest form, containing around 98% carbon. It has a shiny, silvery appearance. Regular Shungite (Type 2) contains about 50-70% carbon and has a matte black finish.

Question 5

What is REALLY inside of Shungite?

Answer

Shungite is MOSTLY carbon based, but what about that other 20 - 50% of micro- and macro elements? It can be elements such as : sulfur, barium, boron, vanadium, molybdenum, nickel, strontium, lead, zinc, copper; oxides of magnesium, silicon, calcium, aluminum, titanium, iron, phosphorus, manganese.

Question 6

How do I care for my Shungite products?

Answer

To maintain the efficacy of Shungite, regularly cleanse it under running water and let it dry under the sun to recharge.

Question 7

Is Shungite safe to wear every day?

Answer

Absolutely! Many people wear Shungite jewelry daily, believing it helps to shield them from negative energies and EMFs. Just ensure the Shungite remains clean, especially if it's in direct contact with the skin.

Question 8

Do you offer international shipping?

Answer

Yes, we ship worldwide. Chit Chats is our primary courier service, which facilitates shipments via USPS, Canada Post, and other international shipping services.

Question 9

Do you offer wholesale pricing for bulk purchases of Shungite?

Answer

Yes, we do offer wholesale pricing for bulk orders. Please contact us for more details!

Question 10

How long will it take for my Shungite order to arrive?

Answer

Shipping times vary based on location. However, once your parcel is packaged, you will receive an email with a tracking number courtesy of our courier service, Chit Chats, ensuring you can monitor your order's journey.

Question 11

Do you have a physical store or only an online presence?

Answer

We operate solely online.

Question 12

I've placed an order. Can I change or cancel it?

Answer

If you need to change or cancel an order, please contact us within 24 hours of placing it. We'll do our best to accommodate your request, but once the order is processed and shipped, changes may not be possible.

Question 13

Do you offer gift wrapping or personalized messaging for gifts?

Answer

Yes, we offer both gift wrapping and personalized messaging options. Just select the gift option at checkout and leave your message.

Question 14

Do you offer discounts or promotional codes?

Answer

Absolutely! We frequently have promotions and special offers. The best way to stay updated is by subscribing to our email newsletter or following us on Instagram and Facebook @TheShungiteShop

FAQ

Frequently Asked Questions